Job Description:
- Assist Operations Manager to handle administrative tasks.
- Audit cleaners to maintain high standard of cleanliness of guestrooms and shared spaces.
- Provide regular training to cleaners.
- Allocate daily & forecast cleaning schedules for cleaners.
- Forecast manpower needed based on expected occupancy.
- Respond to all in house customer inquiries in regard to Housekeeping.
- Procure & inventory control of all in-room amenities.
- Releasing unit in timely manner for move-in.
- Unit status control.
- Identify defects & room condition and coordinate with technical department & community department for repair & determine out of order period.
- Coordinate work tasks among customer service and property teams.
Job Requirement:
- Diploma holder or above in hospitality management or relevant disciplines
- Two to Three years’ experience in Housekeeping with at least one year in supervisory level
- Highly motivated with strong communication and supervisory skill
- Proficient in computer knowledge, such as. Microsoft Outlook, Word and Excel
- Good command of both spoken and written English.
