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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Excellence Associate
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Customer Excellence Associate

Rk Recruitment Pte. Ltd.

Rk Recruitment Pte. Ltd. company logo

Job Info:

  • Working Days: 5 days/week (4 weekdays + 1 weekend)
  • Working Hours: 3pm - 10pm (weekdays), 9:30am - 6pm (weekends)
  • Location: CBD

Job Description:

  • Actively reach out to students and parents to provide updates on student progress
  • Handle walk-in enquiries, customer queries over the phone and other possible communication channels
  • Management of centre administration and internal CRM
  • Provide administrative onboarding support by assisting with data entry of student registration details
  • Facilitate timely payments of students
  • Provide inputs on the development and implementation of customer success strategies (customer retention, growth, satisfaction)
  • Manage daily administrative tasks and other duties as assigned to ensure smooth operations of the operations department
  • Support student participation and attendance in centres events/courses


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*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

✱   This job post has expired   ✱

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