Job Outline:
1. Responsible for driving sales growth and achieving the targets of the assigned territory.
2. Responsible to build effective business relationship with internal & external customers.
Duties and Responsibilities:
1. Service existing accounts and expand the product portfolio penetration in each account.
2. Support the sales team by executing the trade plan displays, check and ensure promotions/discounts are executed accurately.
3. Support product penetration strategy, to ensure the increase stock holding of fast-moving products are in place in accordance to the Key Account Manager’s direction. Monitor results and provide feedback to the sales team when necessary.
4. Ensure adherence to customer coverage and frequency of the assigned accounts, defined by the organisation.
5. Ensure excellent customer service quality.
6. Keep up-to-date with new product knowledge and market intelligence.
7. Reports submission – frequency to be defined by BU as deem fit:
- Field activities reports
- Pre-call plan
- Monitor and report activities of competition. Competitive information that is expected to be reported includes price, product launches/refresh, delivery schedule, merchandising and promotion programs, etc.
Minimum Requirements:
1. Diploma in relevant field. A background in a scientific discipline or a combination of scientific knowledge and relevant experience would be advantageous.
2. Minimum 3 years of merchandising experience in key accounts management with focus in retail pharmacy industry & lower trade /wholesalers.
3. Possess a good attitude and interpersonal skills.
4. Conscientious worker and a team player
5. Ability to work independently and uphold private and confidential information.
6. Ability to identify challenges and present solutions to Key Account Manager.
7. Competent in English, Mandarin & dialects and good communication skills.
8. Proficient in MS Office: Microsoft Word, Excel.