This is a 1-year renewable contract / convertible to perm staff - will discuss more in the call as it is a long term project and the niche domain knowledge will be taught on the job.
Join our dynamic IT Maintenance and Support team at a premier leisure and entertainment destination. You'll work on cutting-edge technology projects in an innovative environment. Be part of a team that supports an exceptional experience for visitors in a unique setting.
Responsibilities
- Monitor system health and performance
- Support in applications/systems deployment
- Facilitate user acceptance testing and performance testing
- Facilitate system enhancement requests and perform vendor management
- Support in troubleshooting of applications during incidents
- Ensure that systems and processes adhere to applicable regulatory requirements and internal processes
Requirements
- Keep an eye on our system's health and performance, making sure everything runs smoothly (24/7 rotational shift*)
- Assist in rolling out new applications and systems to ensure they work seamlessly
- Help coordinate User Acceptance Testing and performance testing sessions
- Handle system enhancement requests and work with vendors to get things done
- Support SQL troubleshooting efforts during incidents to keep operations smooth
- Ensure our systems and processes comply with regulations and internal standards
