TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About Trust & Safety
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
Responsibilities:
-Responsible for TikTok LIVE safety strategy, user experience and platform product
-Responsible for enforcement capability construction to supply enablers and measures to solve safety problems.
-Responsible for enforcement strategy to reduce violation content, at the same time balance user experience.
-Responsible for violation notification and user education to enhance platform's transparency and improve user experience in violation scenario.
-Responsible for strategy platforms to make strategy more transparent, easier to manage and improve the efficiency of strategy launch and adjust.
-Fully cooperate with policy, algorithms, R&D, UED, Legal Team, and responsible for XFN resource coordinating and project management.
Qualifications
Minimum Qualifications
-Bachelor degree or above
-More than 5 years of work experience, and at least 2 years of team management experience
-Have deep understanding of governance strategy, user experience and platform product, and be able to develop complete product plan and lead team to achieve results
-Have strong communication skills especially with R&D, have strong technical system, algorithm and user experience understanding
-Have strong abstracting capacity, data analysis ability and content sense
Preferred Qualifications
-Work experience in content product, experience in governance product
Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
