Summary of Position:
Provide friendly, responsive service to create an exceptional
dining experience for all of our guests. Each server’s primary
objective is to show our guests such a marvelous time so that they
will want to return again and again.
Duties & Responsibilities:
Welcome and greet guests. Make all our guests feel
comfortable and let them know you’re there to personally take
care of them.
Inform guests of specials and menu changes.
Answer questions about our food, beverages and other
restaurant functions and services.
Take food and beverage orders from guests, enter orders in our
point-of-sale system which relays orders to the kitchen and
bar.
Deliver food and beverages from kitchen and bar to guests in a
timely matter.
Perform side work at the start and end of each shift as required
by service station assignment.
Maintain clean service areas.
Monitor and observe guests dining experience. Ensure guests
are satisfied with the food and service. Respond promptly and
courteously to any requests.
Prepare final bill, present check to guest, accept payment,
process credit card charges or make change (if applicable).
Be ready and willing to assist fellow servers as situations arise.
Be ready and willing to assist with clearing and resetting
tables.
Thank guests for their visits and invite them to return.
Be available to fill in as needed to ensure the smooth and
efficient operation of the restaurant as directed by the outlet
manager or immediate supervisor.
