Job Description:
- Backup Management. the Supplier shall constantly track the backup status for SAP and non-SAP servers, and update the SOP if there is any change in the backup configurations.
- For any backup failure, the Supplier shall provide timely update to * PM and Ops Manager.
- The Supplier shall liaise with the relevant parties to resolve the issues and verify that all rectifications are satisfactorily performed prior to updating * PM and Ops Manager on the closure.
- Log Review Management. In addition to Chapter 6.4.6, the Supplier shall prepare the log review report for update to OM in required meeting.
- Technical Change / Service Request (CR/SR) Management.
- The Supplier shall keep track of the technical CR/SR that are being implemented and ensure proper closure, which includes maintaining the required documents in Authority’s repository or case management system.
Requirements:
1 - Functional Test Planning (P1 - Beginner)
2 - Systems Development Lifecycle (SDLC) (P1 - Beginner)
3. SAP HR experienced.
4. Good planning and coordination skills.
5. Strong writing, verbal communication and presentation skills.
