Senior/Public Relations Executive (Volunteer Management)

COMPANY DESCRIPTION

The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or religion.

Throughout the years, we have established a comprehensive network of social services to meet a wide range of needs in our community. Our diverse programmes reach out to children who need care and protection, families in material need, ailing aged requiring quality nursing care and other needy segments in our society.

Our spiritual ministry also reaches out to the people in the community to provide counsel to those in need. We are there to help guide those in need towards finding their identity and purpose in life.

RESPONSIBILITIES

Volunteer Management (60%)

• Arrange recruitment and selection activities for volunteers.
• Market volunteer activities to increase (regular) volunteers by 10% each year
• Perform reactivation and reignition activities for passive volunteers.
• Carry out risk management measures for volunteers with the programme team.
• Design volunteer policies and processes and review existing ones.
• Conduct needs analyses and regular surveys for volunteer programmes.
• Conduct volunteer recognition and engagement activities.
• Conduct volunteer training programmes.
• Develop regular volunteers, especially amongst active seniors
• Ensure volunteer policies and processes are followed in programmes.
• Maintain engagement with key stakeholders and volunteers through various platforms.
• Maintain relationships with grassroots and community service organisations for volunteer recruitment.
• Maintain volunteer database and training records.
• Match volunteers to appropriate initiatives and programmes across our centres.
• Manage and nurture new and existing corporate CSR and ESG partnerships.
• Work with social service organisations, community stakeholders, corporate partners and agencies to develop volunteer programmes.
• You might be required to perform other ad-hoc tasks to support the team relating to marketing communications if the situation arises.
• Given the nature of the role, you might be required to work on weekends (fortnightly) to support various events for both HQ and centres.

Events management and Marketing Coms (40%)

• Assist in creating publicity
• Planning, conceptualization and roll out of events for TSA HQ and partners (where necessary) and volunteers
• Sourcing and liaising with key event stakeholders and speakers
• Co-ordinating all logistical requirements
• Execute event communications plan for pre, actual, and post event
• Analytics for event performance metrics

Diploma/Bachelor's degree (or related experience) in Public Relations, Communications, Marketing, or a related field.

Job Requirements

• Proven experience in developing and implementing successful volunteer recruitment and retainment strategies
• Ability to conduct training and briefings to larges audiences
• Ability to work with educational institutions on recruitment

Competencies

• Excellent organisational and project management skills.
• Strong interpersonal and communication skills for effective collaboration.
• Demonstrated ability to work under pressure and meet tight deadlines.

Working Location

Singapore District Headquarters - Public Relations

20 Bishan Street 22, Singapore, 579768

Working Hours

8.30am to 5.00pm, 5 day work week