Key responsibility areas
Training Support
- Liaise with existing and new customers on the programmes
- Manage the scheduling of various workshops and programmes
- Scheduling workshop appointments between customers and trainers
- Confirm number and profile of trainers required for workshops
- Prepare workshop materials and other resources for scheduled workshops and trainings
- Set up workshop area and ensure that the physical environment is conducive for learning
- Compile evaluation summaries of workshops for reporting purposes
Programme Marketing
- Promote programmes and workshops to both existing, new, and potential customers through the use of various media channels
- Respond to programme queries via email/phone
Other Administrative Duties
- Liaise with MSF officers, trainers, and other staff to meet the requirements of the programmes
- Document logistic requirements for each programme
- Collect fees, receipts, and compile accounts for each workshop
Requirements
- Diploma in relevant disciplines preferred
- Strong Interpersonal skills
- Able to manage stakeholders across different levels
- Service-oriented
- Meticulous and detail-oriented
- Resourceful
- Takes initiative
- Problem-solving skills
