- Liaise with the Manager on a daily basis regarding current tasks, and assist in the planning of future tasks
- Supervise a team of Housekeepers in carrying our cleaning works and maintaining cleanliness of the assigned areas.
- Conduct regular roll-call and ensure staff are properly attired and groomed, and necessary information cascaded during the roll-call.
- Handle feedbacks and complaints, respond to customer’s request promptly. To escalate to Superior when necessary.
- Maintain and ensure that all equipment clean, well labelled and in good working conditions.
- Oversee the planning and scheduling of the Housekeepers.
- Any other relevant duties as and when assigned by the Superior.
- Generally which will include vacuuming, polishing, emptying of bins, replenishing supplies etc
- Ensuring that a first class cleaning service is delivered to all areas of the building
- Reviewing work schedules
- Ordering of cleaning materials
- Monitoring of all cleaning activities
- Ensuring all staff are aware of the Health and Safety policies and procedures
x
