ESSENTIAL DUTIES AND RESPONSIBILITIES
Report to and assist Assistant Operations Director with the entire Banquet operations
- Required to implement and recommend operation plans to improve work processes and service quality for the organization
- Coordinate with sales person on customer’s order
- Liaise with customer during on-site setup requirement
- Organise set-up & clean-up after each event
- Inventory control for banquet equipment
- Understanding with and complying with the mandatory hygiene standards and requirements
- Assist in the development and review of operation plans to improve work procedures and quality service delivery
- Review daily reports for submission to management
- Check and maintain equipment and/or technologies and supplies
- Maintain stock of supplies of materials and equipment
- Identify and recommend suitable equipment and/or technologies to improve daily operations
- Implement maintenance schedules for tools and equipment
- Facilitate planning of work schedules and deployment of manpower
- Report and update on major incidents and emergencies to the management
- Onboarding of new Part-Timers and submission of the documentation to the HR Department
- Submission of Rosters, Overtime Claims and Part Time salary claims on the Attendance Management System
- Submission of leave applications of the employees onto the Leave System
- Ensure stock check is conducted and items below par level are submitted for order
- Perform any other duties assigned by Assistant Operations Director
Job Requirements
- Ability to work independently and in a teamGood Interpersonal Communication Skills
- High level of responsibility and initiative
- Excellent customer service and able to interact well with clients
- Physically fit and able to work in a fast paced environment
- Willing to work shifts, weekends and public holidays
- Must have Experience in the set-up of banquet events
- Meticulous and proactive team player
- Willing to learn
