Commerce Manager
1. Customer Relationship Management: Maintain close contact with existing and potential customers, regularly collect and analyze customer feedback to ensure their satisfaction with the products. Additionally, need to track contract execution, including payments, deliveries, and after-sales services.
2. Business Negotiation: Responsible for various business negotiations, including price negotiations, contract terms, and supplier relationships. Need to ensure the protection of company interests while respecting customer rights.
3. Sales Forecasting: Responsible for sales forecasting and ensuring effective implementation of these forecasts. Also need to track sales performance and make timely adjustments to sales strategies.
4. Monitoring Market Trends: Keep a close watch on market trends, including competitors' product prices, promotional activities, etc., to adjust the company's sales strategies promptly.
5. Coordinating Internal Teams: Maintain close communication with other departments within the company (such as R&D, procurement, etc.) to ensure product quality, packaging, and delivery times meet customer needs.
6. Project Management: Responsible for important projects, including product promotions, promotional activities, and new product development. Need to ensure these projects are completed on time and achieve the expected results.
7. Reporting and Analysis: Regularly submit sales reports and analyses to management, including sales figures, market share, customer feedback, etc. Also need to analyze market trends and competitors' dynamics to provide a basis for company decisions.
8. Cross-Departmental Collaboration: Need to collaborate with other departments (such as advertising and promotions, human resources, etc.) to ensure effective implementation of the company's overall strategy. Need to jointly develop and execute plans with other departments to achieve the company's overall goals.
