[What You'll Be Working On]
As our Guest Relations Officer, you will be providing support to ensure a smooth and pleasant campus experience for our students and parents.
- Welcome students and parents from designated posts within the building and direct them to our campus.
- Assist in guiding students from our campus to the common toilets during scheduled classes.
- Assist with any enquiries from students and parents, and escalate them to onsite team members when necessary.
- Assist in incident management when necessary.
- Assist in any other ad-hoc administrative tasks to support the smooth operations of the campus (e.g. purchasing food for the staff and yourself during the weekends, shredding paper, etc.).
[Role Requirements]
- Proactive and professional to ensure high service standards to students and parents
- Good physical stamina and health to carry out assigned duties effectively
- Good communication skills to follow instructions and report issues to managing staff
- Strong ability to work independently and collaborate with other staff members
[How We Take Care Of You]
- Medical, Dental & Vision Benefits*
- Up to 16 Days of Paid Vacation Leaves*
- Paid Birthday Leave*
- Paid Marriage Leaves*
- Paid Compassionate Leaves*
- Fully-stocked Pantry
- Free Meals on Selected School Holidays
- Free Meals on Weekends
- Fun Company Socials (For Team Bonding & Exploring New Interests!)*
*Applicable for full-time, permanent team members
[Job Information]
- Office Location: 1 Selegie Road, #07-01, GR.iD, Singapore 188306 (Nearest MRT: DT21: Bencoolen MRT & CC1/NE6/NS24: Dhoby Ghaut MRT)
- Attire: Company Uniform
- Working Arrangement: You’ll be required to work on-site to support our campus operations
- Available Shifts:Weekday Shift: Tuesday to Friday: 4PM to 9.30PM (5.5 hours x 4 days)
Weekend Shift: Saturday to Sunday: 8AM to 7PM (10 hours x 2 days)
- [Here's How The Hiring Process Looks Like]After a simple profile match by our team, shortlisted candidates will be asked to complete a video introduction, allowing us to assess your application in relation to the role.
If successful, you'll be invited to an onsite interview, where you'll have the opportunity to familiarize yourself with our campus, and we can engage in more in-depth discussions to evaluate your fit for the position.
*Part timers who are willing to take up both shifts will be considered and prioritised for full-time, permanent roles.
[About The Company]
At The Pique Lab, we’re on a mission to create the best Math & Science learning experiences for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies & have one overarching goal: to make learning fun, shorten learning curves & help students develop a genuine appreciation for Math & Science.
Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology & examination-centric materials have helped more than 20,000 students ace their examinations.
Our headquarters is in Singapore, with remote teams in China, India, Malaysia & the Philippines. We take pride in our open, fast-paced & flat organisational structure where every team member is valued for their skills & competencies, not just their job titles.
*Please note that all applications will only be processed online. Walk-in candidates will be directed to apply through our website. Only shortlisted candidates will be contacted.
