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Jobs in Singapore   »   Jobs in Singapore   »   CUSTOMER SERVICE SUPPORT
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CUSTOMER SERVICE SUPPORT

Luzerne Pte. Ltd.

LUZERNE


With over 75 years of brand heritage in Singapore, Luzerne designs and produces bespoke quality tableware for some of the world’s most renowned restaurants, hotels and chefs. We are the pioneer in perfecting fine china without the use of animal bone ash. Our wholly-owned, fully-automated factory in Dehua is also the first in the world to be Halal-certified.

Luzerne’s legacy began in Singapore but extends far beyond its shores even to Dehua where the charming county has been conferred several accolades such as The World Porcelain City and National Civilized City Award (NCCA). Its kilns are also ceremoniously inscribed on the UNESCO World Heritage List.

Luzerne’s global presence in over 58 countries is supported by over 800 employees in 4 global offices in China (Shanghai, Xiamen, Dehua), and our headquarters in Singapore. The Luzerne experience can be enjoyed not only in Michelin-starred establishments but also in the skies with Singapore Airlines. It is the preferred brand with renowned hospitality chains.

The brand recently inaugurated the launch of The Luzerne, Singapore, a milestone project that took more than 2 years in the making by surmounting challenges of the Covid-19 pandemic. This was preceded by the opening of The Luzerne, Dehua in 2019.

Enthralled by what we have to offer? Come, join us in creating the Everyday Best experience and be part of this Singapore heritage!


CUSTOMER SERVICE

  • Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge.
  • Provides outstanding customer service for walk-in and over the phone enquiries.
  • E-commerce knowledge is an advantage.


RETAIL OPERATION


  • Assists with inventory, including receiving and stocking merchandise.
  • Pack retail and online orders. ( Assist in packaging for retail purchases / Prepare ecommerce shipping)
  • Displays merchandise based on standards, collection, and discount group. (Visual merchandising based on company standards, label and tag products)
  • Able to adapt to knowledge of ERP / CRM / POS software
  • Maintains general cleanliness. (Sweeping the floor, dusting, wiping the shelves, etc)

Salary Range: $2,200 - $2,500


BENEFITS:


Health insurance

Commission

Staff discount


Only shortlisted candidates will be notified.

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