We are looking for a Barista/counter staff for our ice cream cafe that is adjacent to a kids gym. You will be required to prepare and serve hot and cold beverages, including various types of coffee, tea, smoothies and milkshakes. You will also be serving ice cream and preparing waffles, as well as crepes.
Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should also be able to work weekends and various shifts.
Ultimately, you’ll ensure a comfortable and excellent drinking and dining experience for our guests. Being affiliated to a kids gym, you should expect a family-centric crowd at our cafe.
Responsibilities
- Greet customers as they enter
- Give customers cafe menus and answer their questions regarding ingredients
- Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
- Prepare beverages following recipes
- Prepare snacks/food following recipes
- Serve beverages and prepared food, like waffles, crepes, etc.
- Receive and process payments (cash and credit cards)
- Keep the bar area clean
- Maintain stock of clean mugs and plates
- Check if brewing equipment operates properly and report any maintenance needs
- Comply with health and safety regulations
- Communicate customer feedback to managers and recommend new menu items
Requirements and skills
- Previous work experience as a Barista or Waiter/Waitress
- Hands-on experience with brewing equipment/food preparation equipment
- Knowledge of sanitation regulations
- Flexibility to work weekends and various shifts
- Basic math skills
- Ability to gauge customers’ preferences
- Excellent communication skills
