Our client is a leading provider of technology-driven service solutions, dedicated to addressing the dynamic challenges faced by global clients. With a strong focus on innovation and customer satisfaction, they are committed to expanding their service offerings across the Asia Pacific region. Their expertise lies in building long-term relationships and delivering tailored solutions that meet the unique needs of each client.
Responsibilities:
- Build and sustain strong relationships with key clients throughout the Asia Pacific region.
- Gain a thorough understanding of client needs, goals, and challenges to offer customized solutions.
- Create and execute strategic account plans to meet revenue targets and business objectives.
- Identify opportunities for growth within current accounts and explore new business prospects.
- Collaborate with cross-functional teams, including sales, technical, and operations, to ensure smooth delivery of services and solutions.
- Coordinate with internal stakeholders to align product offerings with client demands.
- Keep up to date with industry trends, market conditions, and competitor activities.
- Lead contract discussions, securing favorable terms for both the client and the company.
- Work alongside legal and finance teams to finalize agreements.
- Regularly monitor and assess customer satisfaction levels.
- Proactively address and resolve any issues to maintain high client satisfaction.
Requirements:
- Bachelor’s degree in any field.
- Demonstrated success as a Strategic Account Manager or in a similar role, particularly within the technology-driven sector.
- Familiarity with security access control systems, CCTV, and alarm systems is a plus.
- Willingness to travel as needed across the Asia Pacific region.
Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.
Job Code: RUSL EA License: 01C4394, R24123773 (Russell Lai Shiyu)
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