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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Excellence Associate (Education center) - JD1412
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Customer Excellence Associate (Education center) - JD1412

Rk Recruitment Pte. Ltd.

Rk Recruitment Pte. Ltd. company logo

Job Info:

  • Salary: Basic up to $3200 +VB
  • Working Hours: 5 Days (4 Weekdays + 1 Weekend); Weekdays: 3pm to 10pm / Weekend: 9.30am to 6pm
  • Location: Promenade

Job Scope:

  • Actively reach out to students and parents to provide updates on student progress
  • Handle walk-in enquiries, customer queries over the phone and other possible communication channels
  • Management of centre administration and internal CRM
  • Provide administrative onboarding support by assisting with data entry of student registration details
  • Facilitate timely payments of students
  • Provide inputs on the development and implementation of customer success strategies (customer retention, growth, satisfaction)
  • Manage daily administrative tasks and other duties as assigned to ensure smooth operations of the operations department
  • Support student participation and attendance in centres events/courses

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*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

✱   This job post has expired   ✱

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