Responibilities
- Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
- Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
- Compile, record, input survey returns and data accurately into the system
- Conduct data verification of completed survey cases to ensure accuracy and reliability of data
- Establish and maintain relationship with respondents throughout the project period
- Ensure that the given KPI are being met based on the project timeline
- Provide status report to the supervisor
Requirements
- A-levels and above
- Preferred experience in outbound customer service, sales, telemarketing, hospitality front facing, healthcare frontline, call centre (where service recovery is involved and able to apologize to demanding respondents)
Additional Details
- Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week.
- Location: Nearest station - Clarke Quay/ Novena – Mostly Islandwide due to field work
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
https://go.persolkelly.com/job/apply/3715
We regret to inform that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)
