Product Specialist / Sales Executive (B2C)
Our Working Culture
We are all about the new and the bold. Embracing individuality while encouraging innovation, we meld dynamic minds with strong ethics to put forth our finest work wherever we are, whatever we do. In a fast-paced world full of interesting challenges, we strive to give only the best solutions.
Why Join Us?
We believe that the best ideas come from a diversity of thought. If you are a critical thinker looking for a fulfilling career, then look no further. Join us at Vanguard and redefine your daily grind with our easily accessible office, flexible working hours, and wide range of retail, furniture, and F&B discounts.
Job Summary
As a Product Specialist on our Team, you will play a pivotal role in managing the B2C sales process for a specific brand. You will be engaging in market and technical product research, and building strong client relationships.
Key Responsibilities
- Administer the sales process including customer service, product demos, present proposals and closing of sales and follow up for a specific brand
- Assist in technical product research and involved in the review process with the design team
- Incharge of day-to-day operations and activities which includes administering everything related to said brand e.g. sales, procurement, aftersales and arranging for delivery
- Conducting market research, analyzing customer feedback to identify opportunities for product improvements and future development.
- Overseeing sales forecasting, planning and executing promotional events and overseeing social media marketing
- Liaise with other staff(s) involved in USM sales across related channels
- Assist with any other ad-hoc duties as assigned and required by the company
Skills and Qualifications
- Bachelors / Diploma in Business or a related field preferred
- Excellent communication and interpersonal skills, with the ability to build rapport with client
- Product knowledge and the ability to present technical information in a clear and cohesive manner
- Prior experience in B2C sales and Design background is preferred
