We are looking for a junior level administrative assistant to work in our dynamic office.
Requirements:
- Must have previous customer service experience.
- Must be energetic, driven, reliable, friendly and customer oriented!
- Have a desire to work for a dynamic, ethical company focused on customer service to meet its goals.
- Able to self-motivate, and work in a fast paced environment. Willing to do what it takes for the customer.
- CEI is compulsory / required. We can sponsor you to take this.
- Daily tasks will include:
- Helping Filipino, Indonesian, and sometimes Myanmar helpers.
- Posting jobs on Facebook, responding to helper and customer social media inquiries.
- Interview potential helpers and maintain information and biodatas in a database.
- Reply to customer enquiries through telephone, WhatsApp, Facebook and email.
- Match customer's requirements with helper's profiles.
- Handle private information in a sensitive manner, and collect and receive documentation required to apply for work permits with MOM.
- Apply for FDW's work permit on WP Online.
- Talk to MOM customer service officer as needed.
- Prepare biodatas for helpers.
- Prepare documents such as Security Bond, Employment Contract, Service Agreement, Rest Day form, Safety Agreement, etc. required for deployment.
- Make interview arrangements.
- Make arrangements with MOM for card collection, thumbprints, as needed.
- Help mediate between the helper and employer when problems arise.
- Help source transfer helpers.
- Visit and liase with source country embassy, if needed.
Additional Responsibilities
- Handle customers who walk-in , phone or email in a friendly and professional manner.
- Arrange and conduct interviews with employers and domestic helpers.
- Do after-sales follow-up.
- Handle administrative work.
- Familiar and comply with M.O.M. rules and regulations.
- Follow-up on billing and payments from clients.
Interested applicants, please submit full CV.
Job Types: Part Time 16-24 hours per week, Saturday and Sunday from 9:30-6 pm, potentially one other day per week.
Salary: From $15/hour
