The Pharmacy Technician will assist the Pharmacists to prepare and dispense medications.
Job Responsibilities
Operational
- Ensure medicines are topped up regularly to facilitate smooth dispensing process
- Accurately pack and dispense all prescriptions according to set standards and guidelines
- Counsel all patients according to Good Dispensing Guidelines.
- Understand basic drug regimens and alert pharmacists/prescribers on possible interactions.
- Promptly report to Pharmacy Executive or Pharmacists all problems and patients’ complaints.
- Provide specialised pharmacy counselling to patients so as to improve drug usage and therapeutic outcome.
- Provide professional and courteous service to all patients/customers.
Administration & Housekeeping
- Maintain and conduct regular checks on the equipment used in the pharmacy, e.g. refrigerators, weighing machines, computers, printers, fax machine, etc.
- Ensure proper housekeeping of the pharmacy premises and maintain a high standard of hygiene and cleanliness at the work area and storerooms.
- Ensure that dispensing consumables are topped up at the dispensing counters daily.
Inventory
- Monitor and replenish of stocks and any other items (e.g. patient information leaflets)
- Check the expiry and condition of pharmacy stocks at specified frequency.
IT & Automation
- Involve in the repackaging process and conduct quality control checks.
- Monitor the stock status of the repackaged medications and ensure the replenishment of stocks promptly.
- Monitor IT/Automation equipment to ensure that they are in working condition and to feedback to supervisor on malfunction issues.
Quality Improvement & Assurance
- Participate and assist in implementation of quality assurance, quality improvement projects and activities.
- Suggest improvement to workflow and processes.
Job Requirements
- Diploma Graduates in Pharmaceutical Sciences or Foreign trained Pharmacists with relevant experience or Foreigners with Diploma in Pharmacy with at least 5 to 7 years of relevant experience
- Possess excellent customer service skills and has good interpersonal skills
- Good team player and self-motivated.
Working Hours
5.5 days’ work week (non-shift)
Work Location
National University Polyclinics (NUP) - West region
