Working hours: Mon to Fri, 8:30am to 6pm
Position Summary
This position is responsible for supervising an operations team in managing warehouse operations and activities.
Responsibilities
Primary Responsibilities
• Assist the Operations Manager in managing and coordinating the day-to-day activities of the warehouse operations.
• Lead the team to achieve the department's KPI goals.
• Prepare, maintain, and update documentation of processes to meet accounts requirement and changes in customer requirements.
• To ensure work processes are in compliance with documented procedures and proper housekeeping of the warehouse.
• Ensure timely processing of all inbound and outbound activities.
• Ensures the highest degree of efficiency is maintained at all times.
• Supervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials and supplies in the warehouse.
• Supervise the distribution flow, and the transportation activities of client managed warehouse.
• Provide on-the-job training to warehouse staff.
• Perform inventory reconciliation on stock discrepancy.
• Ensure timely updating of WMS on stocks return and follow-up system updates of closeout items.
• Manage inventory accuracy via planned cycle count, monthly inventory reconciliation, inventory analysis and related reports.
• Highlight to Operations Manager for any irregularity in the warehouse.
• Ensure warehouse operations safety and security.
• Assist the Operations Manager in implementation of work improvement projects.
• Communicates with customer on operations and service issues.
• Maintain complete visibility of all current and cargo movements.
• Participate in customer meetings and manage transportation service providers.
• Evaluate service levels, review processes and procedures, identify areas for improvement, and establish and execute action plans.
• Provide training, coaching, and support to assigned personnel to enable them to effectively perform their jobs.
• Monitor and track all warehouse, transportation and administrative costs associated with their assigned responsibilities.
Qualifications Summary
Experience:
• This position requires 6 years working experience with minimum 5 years of relevant experience in warehouse operations with at least 3 years in supervisory position.
Education:
• Diploma or above in Logistics Management or equivalent
Skills:
• Strong organizational and time management skills
• Excellent knowledge in Warehouse Management System (WMS) and able to generate and analyze inventory reports
• Good understanding Customer requirements for business account
• Proficient in MS Word, Excel, PowerPoint, Outlook etc
• Good leadership skills
• Able to use systematic approach in decision-making.
• Exhibit good judgment and understanding of issues
• Good working knowledge of the following operations areas – distribution, manufacturing,
• inventory planning, network analysis, materials management.
• Good Interpersonal skills
• Good Communication skills
• Proven transportation /logistics / supply chain management knowledge
• Good customer relationship management skills
• Good written and oral communications skills
• Proven experience in Warehouse operations
