Be the difference
If making a difference matters to you, then you matter to us.
We're looking for a driven Senior Technology Implementation Consultant, to implement TeamMate solutions to our current client base and future clients. You'll report to Consulting Manager, APAC.
TeamMate is a global leader in audit and assurance expert solutions with 30 years dedicated to advancing corporate, commercial, and public sector audit. More info at www.wolterskluwer.com/en/solutions/teammate.
This is a Permanent Full-Time position, to be based in Shenton Way, Singapore (hybrid working arrangements).
About the Role
The TeamMate APAC Professional Services Team are looking for a consultant to implement TeamMate to our current client base and future clients. This role requires drive, team orientation, resilience and a flexible but well-organized work style. The Consultant will be based in Singapore and will be required to travel through Southeast Asia.
- Configure all TeamMate products and provide advice based on the customer's current audit methodology and best practices to recommend a customized platform to conform to the TeamMate offering.
- Facilitate meetings and deliver TeamMate training.
- Provide product expertise to our customers on all TeamMate software products, becoming a "trusted advisor".
- Ensure that the implementation is delivered on time and to client’s requirements.
- Engage with the client to determine existing business needs with a focus on how TeamMate can accommodate their desired methodology, needs, adjustments, etc.
- Effectively analyze client problems and provide on-site consulting to help the client configure their current methodology and best practices to integrate with the TeamMate product offering.
- Educate the client's department "Champion(s)" to administer and update the various TeamMate capabilities and reports.
- Troubleshoot and resolve any implementation issues and recommend corrective solutions and alternatives.
- Educate end users on how to use the TeamMate Software for auditing activities, including general and specific user functionality for all implemented TeamMate products and modules, report generation, query writing, searching, and monitoring and follow up of issues, recommendations, and action plans.
- Professionally and effectively engage with client employees.
- Complete all necessary administrative and management tasks necessary for the effective management of the Professional Services organization, including updating all internal applications that are used to assist in this process.
- Maintain a high level of professionalism in all aspects of customer contact i.e. preparation for appointments and presentation of material.
- Provide feedback to product management based on customers' needs.
- Collaborate with support team to ensure successful solution deployment and maintain customer relationship.
About You
It is expected the candidate will have a strong technology and services background with a degree, and will have a:
- Bachelor's degree in Business Administration, Accounting, Management Information Systems, etc.
- 5+ years related work experience;
- Experience in facilitating and presenting to medium-sized groups.
- Excellent oral and written communication skills.
- Experience with Internal/External Audit, either as a student, a consultant, or a practitioner
- Experience with TeamMate Software
- The ability to work independently and interpret client requirements applying them effectively to the TeamMate Suite.
- Fluent English is essential.
- Regional or International exposure
What We Offer
- Great compensation package
- Medical Insurance and Dental benefit for employee and family
- Flexible working hours to improve work life balance
- Learning and Development Program
- Paid Leave and volunteer leave
- Wellness Programme
About Us
Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.
For more information about our solutions and organization, visit www.wolterskluwer.com.
Equal Opportunity Employer
Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.
