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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Service staff
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Service staff

Raffles Employment Pte. Ltd.

Job Responsibilities

  • Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
  • Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
  • Work together with the kitchen team to prepare foods such as sandwiches, pizza, soups, and salads while following cooking instructions, safety procedures, and sanitary requirements.
  • Use specific kitchen machinery such as ice cream dispensers, blenders, and espresso machines to create customized hot and cold beverages to customers’ preferences.
  • Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
  • Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
  • Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.
  • Maintain a neat and tidy appearance by wearing a uniform and adhering to a corporate dress code.

Job Skills & Qualifications

Required:

  • Must be at least 16 years old and fluent in English
  • Flexibility to work nights, weekends, and holidays
  • Ability to stand for long hours at a time and work in a fast-paced environment
  • Positive attitude and commitment to customer satisfaction

Singaporeans, Malaysian and PR are welcome to apply. Interested applicants please WhatsApp +65 9474 1816, providing your CV and expected salary.

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