Job Description:
- Lead and ensure operational readiness across multiple data centers.
- Supervise daily inspections of servers, switches, and power systems.
- Maintain an optimal computer room environment.
- Oversee the installation, maintenance, and troubleshooting of data center server equipment.
- Provide technical guidance in hardware maintenance and troubleshooting for Windows/Linux systems.
- Assist and provide leadership in Unix-like system troubleshooting, offering timely feedback.
- Lead troubleshooting and resolution of network equipment and switch failures.
- Coordinate the prompt replacement of switches and address link failures.
- Act as an escalation point, responding promptly to daily problems and emergencies.
- Provide resolution and follow-up troubleshooting for escalated issues.
- Supervise the arrangement of physical links, including optical fibers and network cables.
- Regularly review, repair, replace, and report on servers and spare parts.
- Prepare, record, and provide feedback on assets for work orders.
- Ensure coordination with asset inventory for accuracy and safety.
- Collaborate with data center operators, manufacturers, and logistics.
Requirements:
- Professional degree in computing, information systems, computer engineering, electrical engineering, or related field.
- More than five years of server or storage maintenance experience, with at least three years in a data center or internet data center environment, and leadership experience.
- Familiarity with servers and storage principles from mainstream manufacturers.
- Strong hands-on ability to independently resolve server and system failures.
- Proficiency in Windows, Linux systems, and office software.
- Strong sense of responsibility and attention to detail.
- Excellent oral and written communication skills.
- Strong teamwork spirit with demonstrated leadership capabilities.
- Ability to adapt to and manage a 24/7 shift system.
