Lindance arts studio as a dedicated academy with high standard catering to all dancing needs. The studio is equipped with group of professional instructors and great academic facilities. Program conducted at studio comprises of variety of dances specially designed for young children, teenagers and adults. It serves as a fantastic platform for learners at different ages to having a right match to their needs in Lindance arts studio.
We are looking for skilled individuals who can provide excellent customer service to our students and parents, and excel in the daily administrative tasks assigned to this role.
Responsibilities:
- Provide excellent customer service to potential customers and handle all customer enquiries via phone, email, socials and walk-in,
- Create a vibrant environment and experience for current and potential students and engage them through School-related events and activities,
- Provide administrative and operational support for all student matters including enrolment, payments, student P-files, scheduling of lessons, allocation of classrooms, collation of forms, handling of feedback and results, and instructors payroll,
- Tracking and updating detailed status reports of all sales leads,
- Engage different stakeholders through liaison with parents, staff and lecturers,
- Assist in marketing and branding strategies to drive sales. Experience with web design, adobe photoshop and/or social media marketing an advantage.
Requirements:
- Preferably a minimum qualifications of a Degree in any discipline, with minimum 3 years of customer service and/or sales work experience. [Candidates with less qualifications but with relevant experience will also be considered],
- Experience in the dance education or customer service sectors is preferred,
- Highly-motivated, responsible, team-player, positive attitude and possess good work ethics,
- Must be able to multi-task and work in a fast-paced environment,
- Strong communication and interpersonal skills in both English and Mandarin (in order to provide excellent customer service to potential English and Mandarin speaking customers and handle all customer enquiries),
- Must be willing to work a 6-day work week ie. 5 weekdays + 1 weekend (Sat or Sun)
