Houskeeper Job Description:
The Housekeeping Department in a hotel can indeed be defined as the operational department primarily responsible for the cleanliness, maintenance, and aesthetic upkeep of various areas within the hotel. This department plays a crucial role in ensuring that the physical aspects of the hotel meet high standards of hygiene, cleanliness, and presentation. Here is a breakdown of the responsibilities typically associated with the Housekeeping Department:
Guest Rooms: Housekeeping is responsible for cleaning and preparing guest rooms for incoming guests. This includes changing bed linens, replenishing amenities, vacuuming, dusting, and ensuring that the room is in a pristine condition.
Public Areas: The department maintains the cleanliness of public areas such as lobbies, corridors and elevators. These areas are often the first points of contact for guests, so their cleanliness is vital for creating a positive impression.
Back Areas: Housekeeping also oversees the cleanliness and organization of the hotel's non-public areas, which are essential for the smooth functioning of the hotel. This includes storage rooms and staff areas.
Laundry and Linen: Managing the hotel's laundry facilities and ensuring that there is a constant supply of clean and well-maintained linens and towels for guest rooms and public areas.
Aesthetic Upkeep: Apart from cleanliness, the department is responsible for ensuring that the hotel's overall appearance is aesthetically pleasing. This involves arranging furniture, decor, and maintaining a visually appealing environment.
Maintenance Reporting: Housekeeping staff often report any maintenance issues they come across during their duties. This information is crucial for the maintenance department to address any repairs promptly.
Stock Management: Keeping track of cleaning supplies, amenities, and linens to ensure that there are no shortages and that inventory is well-maintained.
Training: Training and supervising housekeeping staff to perform their tasks efficiently and maintaining high standards of cleanliness and hygiene.
The Housekeeping Department plays a significant role in ensuring that guests have a comfortable and pleasant stay. Their efforts contribute to the overall guest experience and the hotel's reputation.
Job Requirements:
- Minimum 1 year experience in a housekeeping role.
- Ability to work independently and as part of a team.
- Attention to detail and a strong work ethic.
- Good communication and interpersonal skills.
- Enjoys interacting with guests and working in a fast-paced environment.
- Candidate must be able to work on weekends and public holidays.
- Able to commit OT when required.
- A good team player, can work independently and is able to work under pressure.
If you meet these requirements and are excited to be a part of our dynamic and growing team at Beverly Hotel Elements, we encourage you to apply. Join us in creating unforgettable experiences for our guests while embarking on a rewarding career journey in the hospitality industry.
We look forward to having you as a part of our Beverly Hotel Elements family!
