Job Info:
- 5 Days; 4 days on weekdays + 1 day on weekend
- 3 pm to 10 pm on Weekdays; 9.30 am to 6 pm on Weekends
Key Responsibilities:
- Actively reach out to students and parents to provide updates on student progress
- Handle walk-in enquiries, customer queries over the phone and other possible communication channels
- Management of centre administration and internal CRM
- Provide administrative onboarding support by assisting with data entry of student registration details
- Facilitate timely payments of students
- Provide inputs on the development and implementation of customer success strategies (customer retention, growth, satisfaction)
- Manage daily administrative tasks and other duties as assigned to ensure smooth operations of the operations department
- Support student participation and attendance in centres events/courses
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*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/
RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560
