We are seeking Application Support Engineers to join our dynamic and supportive team!
If you are enthusiastic about delivering exceptional service and solving problems, come enhance our applications and make a meaningful impact with us!
- Opportunity to work with passionate individuals and close-knit team
- Hybrid working arrangement
- Salary up to $4000 (basic) + AWS + VB
Responsibilities
- Provide daily support by answering questions and analyzing application issues
- Promptly address software issues reported by clients, ensuring swift resolution
- Conduct testing on applications to identify potential issues or areas for improvement and provide actionable feedback
- Communicate effectively with users, colleagues, and management to resolve issues, distinguish between bugs and change requests, and ensure satisfaction
- Maintain detailed records of interactions, reported issues, and solutions, along with required follow-up actions
Requirements
- Singaporeans Only
- Min Diploma in Information Technology, or equivalent field
- 1 year of experience in supporting website or applications
- Willingness to work rotating shifts, including weekends and public holidays
Yeo Jian Qiang (Jay) – Outsourcing Team
ScienTec Consulting Pte Ltd – 11C5781
