Roles and Responsibilities
- Manage program(s) and project(s) interdependencies
- Cross-project resource management
- Identify and address problems and risks
- Program(s) and project(s) monitoring and reporting to stakeholders
- Stakeholder communications, negotiations, and problem-solving
- Align or realign deliverables with program outcomes
- QA and set-up of reviews and testing (not directly)
- Help communicating and bridging values between business(es) and delivery team(s)
Skills & Competences
- Fluency in English
- Project leadership & management: experience in leading project teams to deliver using large-scale agile methodologies.
- Program leadership & management: experience in leading complex programs where both Business and IT are involved.
- Have professional project management experience in software product development.
- Be a true do-er able to deal with agile at scale challenges and loads of ambiguity.
- Customer Interactions: Strong background in leading customer facing engagements, building and managing customer relationships and stakeholder management.
- Ability to be a brand ambassador and knowing service offering to upsell inside customer engagements.
- Problem discovery: Experience in turning loose specifications and open-ended problems into pin-pointed qualitative and quantitative problem statements and coordinate teams to create stream approach for solving
- Understand end user and customer Point of Views.
- Understand working with technical teams, but possess business acumen.
- Be a confident public speaker and facilitator
- Have a fundamental understanding of how to manage organizational changes - you will need this to challenge the status quo
- Knowledge and Awareness of different digital technologies, what they do and where they bring value. In particular: Data, Cloud, APIs, AI, Micro-Services, Mobility.
- Familiar with managing & coaching for team productivity, program quality & strategic planning.
Character Traits
- Leader profile
- A problem solver Does not accept surface level answers
- Desire to share knowledge and build a community of practice
- Adaptive and introspective; willing to learn, teach, lead and follow.
- Comfortable with uncertainty and a drive to bring structure to chaos.
- Strong empathy and ability to relate to the end-user
- Self-starter, autonomous, entrepreneurial
