- Build support and commitment within the team.
- Close sales.
- Coach the team for service performance.
- Coordinate order processing, delivery and returns of customer orders.
- Develop team cohesiveness.
- Document sales transactions.
- Lead and motivate team to contribute for productivity improvement and innovation.
- Lead team decision making.
- Maintain store security and workplace emergency.
- Maintain workplace safety and health policies and procedures.
- Manage a diverse service environment.
- Manage operations for service excellence.
- Manage service quality and customer satisfaction.
- Monitor operations of roadshows, promotions and/or events.
- Monitor stock availabilities.
- Monitor the implementation of productivity and innovation initiatives.
- Monitor visual merchandising presentation.
- Provide consultation on products and services.
- Supervise retail operations.
- Supervise retail staff.
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