Requirements:
- Required to work in 24 x 7 Data Centre on varied 12 hours shifts including nights, weekends and holidays.
- Displays willingness to learn and is committed to provide service level excellence in everything that he / she does.
- Proficiency in Microsoft office
Job Scope:
- Perform physical visitor access request into Data Centre.
- Perform physical equipment movement request in or out of Data Centre. Manage access requests and inventory movements with all necessary approvals & checking that it matches with request.
- Health monitoring of systems via Network Operations Centre dashboards using monitoring tools.
- Escalate issue to relevant parties based on Standard Operating Procedure (SOP) & escalation matrix.
- Perform data backups and ensure it is run on timely basis and manage failed jobs.
- Proper handover of information or task to be passed down to next team during shift handover to ensure smooth transition of outstanding issues or tasks.
- Reports generation (daily/weekly/monthly).
- Monitor patching activities.
- Daily checking of logs to prepare for audit: visitor log, keypress log, staging, storage, DC item log and inventory movements.
- Weekly checking of logs to prepare for audit: CCTV and degauss logs.
- Any other ad hoc duties as assigned by supervisor.
Interested applicants, please email your resume to Andre Chua Jing Ming
Email: [email protected]
CEI Reg No: R1989053
EA Licence No: 99C4599
Recruit Express Pte Ltd
