Our client, one of Asia-Pacific’s leading organizations is looking for:
Business Analyst (UI/UX Design)
Responsibilities:
a) Analyse Business Needs:
· Assess the client’s needs, scope problems, and develop comprehensive business cases to address identified challenges.
· Perform user research, including interviews and surveys, to gather insights and map out user journeys.
· Identify pain points and opportunities for improvement in existing systems and processes.
b) Document and Evaluate Requirements:
· Document detailed requirements, source and evaluate potential solutions, and recommend those that best align with client’s objectives.
· Collaborate with client’s vendor and app vendors to clarify requirements, design solutions, and ensure alignment with client’s goals.
c) UX Design and Prototyping:
· Perform the user experience design, including creating and validating prototypes to ensure they effectively address user needs.
· Guide the outsourced vendor to ensure that solutions are user-centric and align with client’s digital transformation objectives.
· Review existing system functionalities, redefine user experiences, and validate design enhancements through prototyping.
d) Front-End Development:
· Demonstrated experience in front-end development, including building responsive and secure UI components with modern frameworks like Vue.js and integration with backend technologies.
· Collaborate with stakeholders and developers to ensure seamless integration between front-end and back-end systems.
e) QA & Testing:
· Ensure technical and business requirements are accurately communicated and implemented by the outsourced vendor.
· Manage day-to-day coordination and support the validation of developed solutions through rigorous testing.
· Oversee the management of production issues, daily operations, and ensure system enhancements meet user needs.
· Oversee QA and testing processes to maintain quality and functionality.
f) Stakeholder Management and Communication:
· Identify key stakeholders, manage expectations, and facilitate communication to ensure alignment on solution scope.
· Manage conflicts, issues, and changes to maintain stakeholder agreement on the solution’s direction.
· Work with client’s users to ensure smooth deployment and adoption of new solutions.
g) Business Analysis and Strategic Alignment:
· Refine and clarify business needs, define solution scopes, and develop business cases that align with client’s strategic objectives.
· Explore, document, and evaluate business needs against current state assessments, ensuring solutions are comprehensive and practical.
· Assess deployed solutions to ensure they meet the original business needs and objectives.
Knowledge and Skills
a) Educational Background:
· Tertiary education in relevant fields is preferred.
b) Experience:
· Hands-on experience in at least one full project development lifecycle or project maintenance.
· Experience in front-end development, including working with Vue.js and integrating front-end with backend technologies.
· Experience in conducting user research, service journey mapping, and prototyping.
· Strong background in QA & Testing, including managing coordination with vendors and validating solutions against business requirements.
· Proficiency in using prototyping tools (e.g., Figma).
c) Technical Skills:
· Knowledge of modern front-end technology stacks, including the latest HTML, CSS, REST/JSON, JavaScript, TypeScript, and client-side, component-oriented frameworks, libraries, and best practices for web and native mobile development.
· Experience with digital experience analytics tools (e.g., Google Analytics), user experience metrics, and measurements.
· Experience with code repository services, issue tracking, and collaboration tools (e.g., GitLab).
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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job / position title applied “Business Analyst (UI/UX Design)”
Only shortlisted candidates will be notified.
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EA License Number: 10C3636
EA Personnel Name: Jagveer Arora
EA Personnel Registration Number: R22109615
