Digital Local Payment Dashboard
- Collaborate with Product & Analytics to conceptualize and develop a comprehensive digital local payment dashboard.
- Analyze local payment trends and provide in-depth insights to guide future initiatives and enhancements.
Design Customer Journey with Data
- Work with various stakeholders to understand customer needs and design a seamless digital experience across all touch points.
- Conduct customer immersions, gather feedback, and research market best practices to create a user-friendly UI experience.
- Analyze customer profiles, segmentation, and transactional behaviour to understand pain points and opportunities.
Enhance Local Payment Customer Journey
- Develop innovative solutions to enhance customer experience and streamline employee workflows in digital local payments.
- Leverage internal data to identify opportunities to increase digital local payment adoption.
Drive Digital Initiatives in Local Payments and Transfer
- Partner with Tech & Business teams and stakeholders to develop digital initiatives for Local Payments.
- Utilize market data to propose enhancement recommendations.
- Support post-implementation tasks, including user training, troubleshooting production issues, Live verification and escalation.
Skills Required:
- Digital/Content Management
- Analytical Ability
- Presentation Skills
- MS Excel
- MS Excel Advanced
- MS Excel Intermediate
- Graphics and Digital Application Experience
Interested candidates kindly submit your updated CV in a Word Format to: [email protected]. Only shortlisted candidates will be notifiy. Thank you.
