- recruiting, training and supervising staff.
- agreeing and managing budgets.
- planning menus.
- ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.
- promoting and marketing the business.
- overseeing stock levels.
- ordering supplies.
- producing staff rotas.
- handling customer enquiries and complaints
- taking reservations
- greeting and advising customers
- problem solving
- preparing and presenting staffing/sales reports
- keeping statistical and financial records
- assessing and improving profitability
- setting targets
- handling administration and paperwork
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