Floor Manager ( & Service Crew)
- Consistently perform all service floor duties from greeting customers, taking orders, cashiering to housekeeping
- Maintain high service standards at all times, especially during busy periods
- Able to communicate with customers and various departments to deliver an excellent service experience
- Responsible for opening, operating and closing of shifts and perform daily operational tasks according to roster
- Able to perform all floor opening and closing duties, and service duties according to company's SOPs
- Well-equipped with knowledge of menu offerings and offer suggestions when guests make request or enquiry
- Confident in communications with colleagues across all departments and with customers
- Assist in ad hoc duties as and when job requires
