Job Functions & Summary:
Responsible to lead and oversee the management of the club house facility maintenance Team in SICC. Ensure the maintenance team’s effectiveness and is accountable for the departmental’ operational performance, by providing leadership and management. Oversee the planning, formulating and implementation of departmental strategies, policies and procedures and is required to constantly analyze and evaluate the departmental’ operations to identify risks or opportunities for improvement.
Job Roles & Responsibilities
- Analyze operations to evaluate performance of facility maintenance department to determine areas of improvements
- Manage contracts for all external vendors and contractors
- Ensure operations are staffed appropriately with resources to meet Club members’ needs
- Manage Club’s facility maintenance operations by directing and coordinating activities consistently with established goals, objectives and policies as set by Management
- Ensure activities meet and integrate with Club’s requirements with quality management, health and safety, legal stipulations and environmental policies
- Ensure appropriate service quality and continuous improvement of quality by optimizing resources to achieve operational efficiency
- Maintain excellent relationship with Members by attending to Members’ concerns expeditiously
- Prepare and monitor annual budget and expenses for the facility maintenance department
- Review and analyze various financial results/reports to monitor overall Club performance and implement corrective actions that may be required
- Prepare RFQ/SOQ and tender evaluation using club procurement system, recommend for award, coordination, and execution.
- Planning, budgeting, implementing and monitoring overall maintenance related facilities development, to align with the Club’s initiatives including overseeing the facilities expansion, development and upgrading from design & planning to implementation completion
- Review and set design standard for improvement of overall ambience and quality of the Club and environment
- Provide technical assistance to Operations Department on co-ordination of all day-to-day Club activities.
- Oversee the planning, reviewing and implementation of facility maintenance department policies and procedures, proposals and tactical or strategic initiatives, emergency response plan, risk assessments
- Support decision making on matters such as employment, termination of employment, promotion, transfer, reward or discipline of subordinates
- Lead and manage maintenance department’s quality control measures through systematic and consistent checks, inspections, periodic reviews and audits to ensure standard operating procedures and security systems are following all operational areas under the Club’s span of control
- Focus and maximize people-management resources on processes that attract, retain and develop people by identifying and developing staff skills to meet the future Club’s business unit needs
- Involved in the Club’s repair & maintenance plans where facility maintenance involvement is concerned.
- Any other duties that may be assigned from time to time.
