As the Engineering Manager for the Supplies System Integration team, you'll lead a group of current SIE engineers dedicated to safeguard the performance and quality of inkjet supplies for our graphics printers. Your role is crucial in delivering a best-in-class printing experience across our Large Format, PageWide Press, and 3D printers. In this position, you will collaborate closely with printer partners, R&D teams, and customer assurance teams to manage changes, resolve issues, and facilitate new product introductions. Your goal is to ensure that our supplies consistently deliver high-quality print experience in our hardware systems. You’ll have the opportunity to engage with cross-functional teams and partners from both the US and Europe, as well as work with multi-generational team members. You'll be responsible for driving team performance and coordinating with various teams to achieve our business objectives.
Roles & Responsibilities
- Provide direct and ongoing leadership for a team of current System Integration Engineers while coordinating and leading the activities of issue resolution/qualification of changes, and quality improvement projects in support of the manufacture of inkjet supplies from new-product introduction through end of lifecycle.
- Manage headcount, deliverables, schedules, and costs for multiple ongoing projects, ensuring that resources are appropriately allocated and that goals, objectives, timelines, and budgets are met in accordance with program and organizational roadmap.
- Manage relationships with hardware partners and internal stakeholders, including setting expectations regarding deliverables, product quality, schedules, and costs; ensures that team members are effectively communicating and collaborating with different stakeholders and partners.
- Proactively identify opportunities for quality and process improvement opportunities.
- Provide people-care management for assigned team members, including hiring, setting and monitoring of annual performance plans, coaching, and career development; ensures that proper knowledge and career development tools are in place to support ongoing team member and process development.
Education and Experience Required
- First level university degree or equivalent experience required. May have advanced university degree.
- Typically 5 or more years of related work experience, including experience in leading teams, cross-functional assignments or people management.
- Experience in working with US and Europe partners as well as multi-generation team members.
- Experience with Graphics printer business and technologies will be an added advantage.
- Experience with quality management or worked in a quality related area will be an added advantage.
- Strong leadership skills, including coaching, building team capability and conflict resolution.
- Strong verbal and written communication skills, including executive presentation, negotiation and influential skills. Mastery in English language.
- Advanced project management skills including time and risk management, resource prioritization, and project structuring.
- Strong analytical and problem solving skills.
- Excellent in stakeholder management.
- Possess good business acumen, technical knowledge, and extensive knowledge in print applications and technologies.
- Strong multi-tasking and prioritization skills, able balancing competing priorities.
- Ability to work under stressful situation, short timeline, amid dynamic situation to deliver to the business objectives.
- Good understanding of HP's policies and processes will be an added advantage.
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