Primary Role
To provide day to day support to Sales Director/Office Manager on daily business operations.
Key Responsibilities
Build sustainable relationships with customers and internal stakeholders
Provide customer support relating to pricing, inventory, product sample, deliveries and all other related matters to product and services.
On-boarding new customers
Submission of order processing and sales order creation in ERP system
Adherence to SOPs through the order handling and entire customer experience
Other ad hoc duties by immediate superior
Essential Knowledge and Skills:
Diploma in Business Administration or related fields
Experience in similar or comparable roles [ At least 1 yr]
Excellent interpersonal skills
Positive work attitude
Experience of using ERP system
Timeline sensitive, completion of tasks within stipulated time frame.
Proficient with MS Office, Excel, PowerPoint, Outlook etc
Organised and diligent, committed to seeing activities and processes through
Experience of prioritizing work to satisfy competing priorities
Ability to work autonomously and with a flexible team player mentality.
Fluent in English and Mandarin to liaise with Mandarin speaking customer
