Job Description
You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.
Responsibilities
- Maintaining and updating supplier, sales, and customer records.
- Keeping track of the sales team's communication with customers.
- Liaising with other departments on administrative matters of mutual importance.
- Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
- Accurately cost and draw out customer quotations.
- Developing and monitoring performance indicators for sales and staff members, and compiling reports.
Requirements
- A GCE “O” Level, Higher Nitec or Diploma in business administration, business management, or a related field preferred.
- Experience in administration and high-volume office work may be advantageous.
- Strong analytical, organizational, and time management skills.
- The ability to multitask and quickly switch your focus.
- Excellent written and verbal communication skills, as well as customer service skills
- Exceptional interpersonal skills and a proactive approach toward problem-solving
