Responsibilities
· Coordinate daily Front of the House and Back of the House restaurant operations
· Deliver superior service and maximize customer satisfaction
· Respond efficiently and accurately to customer complaints
· Appraise staff performance and provide feedback to improve productivity
· Ensure compliance with sanitation and safety regulations
· Manage restaurant’s good image and suggest ways to improve it
· Control operational costs and identify measures to cut waste
· Train new and current employees on proper customer service practices
Requirements and skills
· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
· Strong leadership, motivational and people skills
· accept working on weekend an PH
