- Bachelor’s degree of Computer Science or Engineering
- Minimum 5 years of experience working in IT industry with relevant experience in technology solutions or support service delivery in the banking/financial industry.
- Good analytic and problem-solving skills
- Able to work in a fast-paced, team-oriented environment and weekend / wee hours.
- Experience in L2 or L3 production support
Good to have: -
- Understanding of ITIL, SDLC
- Knowledge on enterprise tools, i.e., MQ, Connect Direct, Control M etc.
- Knowledge on monitoring, log analytics, automation tools, i.e. Geneos, Splunk, Ansible, Grafana, Elastic Search etc
