Job Description
• VMware Workspace ONE Administration.
• Airwatch Enterprise Mobility Management (EMM).
• Provide level 2 support for reported issues.
• Be the technical subject matter expert.
• Participate in discussions with various business units to meet their business requirements.
• Manage, administer and operate the EMM platform.
• Create, manage and roll out device policy in consultation with client Maintain and document the list of devices in the system.
• Manage mobile devices, enroll or unenroll devices from the system.
• Disable or wipe device with approval from client.
• Support upgrade of Horizon Infrastructure.
• Support project teams for mobile app testing (UAT), communication (change management) & deployment (rollout).
• Manage device refresh, mobile app rollout and device OS upgrades.
• Work with principal vendor and operational teams to support any high priority incident and enhancement.
• Note: You could be posted to any subsidiary in SIA Group.
Requirements
• Bachelor's degree in computer engineering, computer science or equivalent, or a related field.
• At least 10 years of experience working in large IT environment.
• Good working knowledge in delivering Virtual Desktop Computing solutions, Microsoft virtualization technologies including RDS, Microsoft Application Virtualization, PowerShell scripting, or similar applications.
• Possess excellent communication skills and be able to work in virtual teams with internal and external stakeholders.
