Job Description:
- To assist the Director of Sales, Assistant Director of Sales, and Sales Manager/Executive in sales operations including reserving weddings, meetings, and conferences, coordinating groups, general administrative functions, and arranging Sales Blitzes and giveaways
- Excellent communication skills, experience in handling dissatisfied customers, and knowledge of managing effective sales leads
- To ensure the smooth running operation of the commercial section in consultation with the Director of Sales on all matters
- Providing sales and administrative support involving efficient handling of top and confidential agreements for DOS, ADOS & Sales Managers/Executives Preparing monthly, weekly, or daily sales analysis reports and taking minutes if necessary
- Preparing proposals, agreements, sales reports, and presentations.
- Coordinating and responding to all requests for internal meetings.
- To maintain and requisite inventory stocks for the Sales & Marketing Department (i.e. brochures, stationary, etc)
- Assisting in the implementation of sales strategy as prepared by the DOS, ADOS & Sales Manager/Executive
- To maintain and keep the database of the Sales & Catering team constantly updated on routine basis, including pending sales queries, customer issues, and in-process sales leads, etc.
- Keeps himself/herself well informed about the operations, especially in key departments (Front Office, Housekeeping, Food & Beverage, etc.)
- Promotes the Hotel as often as possible through entertaining, conduction, site inspections, presentation, etc., of the Hotel
Requirements:
- Bachelor’s Degree or Diploma in Hospitality Management or related field preferred
- Minimum 3-4 years of experience in a similar role. Preferably with experience in the hotel industry
- Excellent verbal and written communication skills and strong attention to detail
- Ability to work independently and collaboratively as part of a team
- Willingness to learn and take on new responsibilities as needed
- Ability to maintain confidentiality of sensitive information
- Exceptional time-management and organizational skills
