Job Title: Sales Development – Team Lead
Our Client: Our client is a global leader in providing innovative piping systems and solutions for a wide range of industries, including water treatment, chemical processing, and building technology. With a strong commitment to quality, sustainability, and customer satisfaction, they deliver cutting-edge products designed to meet the highest standards of performance and reliability. Their extensive product portfolio and expertise in various applications have established them as the preferred partner for clients seeking advanced and efficient piping solutions.
The Sales Development – Team Lead will be responsible for managing and guiding a team of Sales Development Executives. This role involves the implementation of efficient sales processes, ensuring alignment between the Sales Development and Order Fulfilment teams. The ideal candidate will be a proactive leader with a passion for coaching, mentoring, and driving team performance to achieve key business objectives.
The Responsibilities:
Team Management:
- Motivate, coach, and mentor team members to deliver optimal results through established and/or new processes
- Evaluate team performance and provide recommendations to the Head of Sales
Sales Development Processes:
- Drive initiatives to ensure efficient sales development processes
- Take ownership of sales development tools including CRM Sales Hub, Customer Service Hub, and Nimbus
- Engage with the Order Fulfilment team to align expectations and responsibilities
Team Performance:
- Drive the team’s Key Performance Indicators (KPIs) in customer enquiries, sales quotations, lead generation/qualifications, and project support
Segment Responsibility:
- Manage the sales development for an allocated industry segment, including product selection, SAP quotation preparation, and pre-sales lead qualifications
- Handle ad-hoc enquiries and those outside dedicated segments
The Requirements:
- Proven ability to manage, coach, and mentor a team for success
- Strong communication skills with the ability to clearly articulate expectations and KPIs
- Competence in SAP systems and proficiency in working with spreadsheets
- Process-oriented mindset with a focus on improving internal sales team performance
- Customer-oriented mindset with a strong understanding of customer relationship management
- Enthusiasm for learning about the company’s products and solutions
- Reliable, responsible, and dependable, with a positive attitude toward fulfilling obligations
All shortlisted candidates will be contacted
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Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep
JO Reference: JO-240826-362698
