Responsibilities:
- Provide technical support to end-users on various technical issues and problems relating to end-user devices (e.g., desktop/laptop computers, printers, scanners and Smart Phones) and software such as Microsoft Office and emails
- Setup and deploy new desktop / laptop computers and the associated software, includingWindows Active Directory (AD) administration.
- Support service request and incident management to provide quality end-user services.
- Perform ad-hoc root cause analysis and problem resolution.
- Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.
- Develop checklists for typical problems.
- Assist his/her immediate supervisor in the definition methods for issue resolution and prevention.
- Perform other duties as assigned.
Requirements:
- Diploma in Information Technology, Computer Engineering or equivalent, with at least 1 year of relevant experience in End User support.
- Proficient with Windows operation systems, M365, Anti-virus software and etc.
To Apply:
Interested candidates who wish to apply for the advertised position, please click on “Apply Now” and “ATTN: HL”
Loh Hui Ling | Registration No: R24122909 | EA Licence No: 12C6253
Dynamic Human Capital Pte. Ltd. | 2 Kallang Avenue #03-08 CT Hub Singapore 339407
By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g., NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.
https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data
