Reporting to the Team Manager, the Customer Service Executive is responsible to formulate resolution and respond in a timely and accurate manner and providing excellent customer service to callers.
Job Requirements:
- Required to work 5 days work week including weekends and public holidays. Rotating shift.
- Required to work in shift and shift allowance will be provided accordingly.
- Adequate telephone skills and proper etiquette.
- Able to work in a fast-paced environment due to high volume of inquiries.
- Have experience in working contact center industry will be an added advantage.
- No working experience is welcome to apply as on-the-job training will be provided.
Working Location:
- Woodlands North Coast (Next to Republic Poly)
