Duties / Scope of works:
• Plan, schedule, organize and assign jobs (Import / Export) daily. (Based on Email and Internal system) .
• Constant communications with drivers to ensure given jobs is completed.
• Liaise and co-ordinate with Customer on any problem pertaining to the job.
• Constant and close monitoring of all deliveries and collections.
• To report traffic accident to Operation Manager.
• Escalate and report any cargo discrepancy or damage to immediate Operation Manager / Duty Manager.
• To check and handle email for relevant jobs.
• Send all finding reports i.e. Incident Report / CAPA to Operation Manager upon request.
• Assist the Operation Manager to investigate incidents/accidents promptly.
• To take early initiative to ask customer for time extension for Import Delivery / export collections if requires.
• To feedback on any safety violations or discipline by drivers to the Operation Manager.
• To adhere and inculcate safety requirements always.
• To effectively plan and use appropriate vehicle and equipment.
• To check all company asset and equipment are in good hands.
• To plan and schedule vehicle for servicing and inspection.
• Assist the Operation Manager to monitor the maintenance schedule of the department’s vehicles and arrange accordingly.
• Report any delivery abnormality & discrepancy to immediate superior / Duty Manager.
• Others related to department’s import/export operations matters.
• Attend to customer’s phone calls after office hours.
• Follow up on driver’s feedback and seek Operation Manager advice if needed.
• Assist the Operation Manager in replying to daily customer operational queries and requests.
• To perform any other tasks assigned by Operation Manager.
Qualifications & Requirements:
• Class 3 driving license.
• Minimum diploma
• Min 2 years experiences in similar field.
• Good communication skill.
• Able to read and write English.
• Ability to handle stress in a fast-paced environment.
• PC literate.
• Willing to work at Alps Ave (Changi area).
