Key Responsibilities:
- Provide operational support for both the trading and tech teams
- Investigate infrastructure/application issues on a live production system
- Monitor applications and infrastructure alerts, reacting quickly
- Ability to troubleshoot and escalate application issues
- Build/deploy tools to improve our automation and monitor stack
- Take ownership and respond to open support tickets
- Prepare/update new or current technical documentation and troubleshooting guides
- Respond to queries and issues raised by users
Key Requirements:
- Highly preferred: Experience in High Frequency Trading (HFT)
- Experienced with Linux (Bash)
- Python/Shell scripting
- Experienced dealing with a global infrastructure setup with over 200 servers
- Experienced developing automation scripts to improve procedures
- Self-driven and motivated with a thirst for learning
- Knowledge of configuration management tools like Puppet/Ansible
- Familiar with monitoring tools like Nagios/Icinga
- Knowledge of database such as influxDB, mysql
- Good knowledge of CentOS/RHEL/Fedora
- Good knowledge of Networking
- Good knowledge of CI tools like Jenkins, Gitlab CI, Terraform.
- Familiar with public cloud providers like Google cloud, AWS
- Familiar with confluence JIRA
- Knowledge of exchange trading protocol ITCH/OUCH/FIX
- Good knowledge of exchange connectivity and onboarding process
- Hands-on experience on setting up workstation with multiple screens
- Active Directory knowledge would be a plus
If you possess a high level of integrity, professionalism, driven and determined, this is the role for you as great career progression opportunities await the right person in this exciting Production Support Engineer job.
Apply now to discuss opportunity. Please note that we will only be in touch if your application is shortlisted.
