A Multi-National Company managing Co-working space/offices looking for
IT SUPPORT & CUSTOMER SERVICE EXECUTIVE.
Job Description:
- Maintaining and supporting all IT hardware and software matters and supporting ERP and OA systems.
- Ensuring smooth operation of IT services, provide support and optimal use of Systems, Servers, Network and any other IT, Videoconferencing, printing and Audio Visual systems.
- Work closely with other departments on IT matters.
- Liaise with vendors for purchasing of IT equipment and software licenses.
- Responding to product & offering, service-related queries or requests from members, visitors/guests from various channels (online or onsite inquiries)
- Assisting members with the ‘move-in, move-out’ experience.
- Assisting on the day-to-day Centre operations, ensuring usage ready for tenants, visitors & guests, including but not limited to Centre opening and closing, general cleanliness and premise maintenance, setting up and managing specific spaces (e.g. pantry, meeting rooms) usage, etc.
- Responsible for handling Customers feedbacks/complains in a timely, accurate and reasonable manner.
- Administrative work required for Centre operation (e.g., handling front desk duties, courier matters, performing payment charges, creating invoices, submitting receipts, updating Centre and member records/transactions, etc)
- Assisting with and/or participating in members events and any other community related/driven initiatives.
- To perform any other duties or tasks assigned by the Supervisor.
Requirements:
- Diploma in Computer Science, Information Technology or equivalent.
- 1-2 years relevant working experience.
- Exposure in ERP system support and some hands-on programming knowledge will be an added advantage.
- Knowledge in technical IT support and troubleshooting, covering PC hardware, networking and Microsoft applications.
- The Company is looking for candidates who possess friendly, energetic and cheerful personality, strong communication and coordination skills, team spirit, outgoing personality, responsible, ambitious, willing to learn new things and have a clear long-term career plan.
- Able to start work immediately or within a short notice.
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Whatsapp text ONLY +65 82250145
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